Shipment processing time
All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing high volumes of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.


Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.


Customs, Duties and Taxes is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).


Shipping Rates & Delivery Estimates

Within Australia
We charge a flat rate for all orders delivered to addresses within Australia via Australia Post Parcel Service.

Shipping rates
$8.95 for Regular Parcel Post

Delivery estimates

  • Melbourne, Canberra, Sydney & Adelaide Metro: 1-3 business days
  • Melbourne, Canberra, Sydney & Adelaide Regional areas: 2-4 business days
  • Queensland & Tasmania Metro area: 2-5 business days
  • Other Capital & Regional areas: 3-10 business days


We charge a flat rate for all orders delivered to the rest of the world via Skippy Post International Airmail Service.

Shipping rates
$15.00 for International Airmail Service

Delivery estimates

  • New Zealand: 6-14 business days
  • Asia/Pacific: 6-18 business days
  • USA/Middle East: 10-20 business days
  • UK/Europe/Rest of World:12-24 business day
  • Canada: 6 to 8 weeks*

There can be delays with Canada Post*